A J.D. Power 2022 survey finds Minneapolis-Saint Paul International Airport, Tampa International Airport and Indianapolis International Airport get good marks from travelers for customer satisfaction, as travel volume surged and labor shortages hit the industry nationwide.
On the other hand, Philadelphia International Airport, LAX, O’Hare and Honolulu got poor marks, with Philadelphia faring worst of the 27 cities surveyed.
https://www.jdpower.com/business/press-releases/2022-north-america-airport-satisfaction-study